at&t mobile return policy

Ask for a prepaid label. You can exchange your products within 1420 days of purchase.


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ATT Returns Exchanges Warranty Claims Service Cancellation Business Support ATT Returns ATT values our relationship with you and offers a return policy for equipment and services purchased directly from ATT.

. Envía tu dispositivo por USPS. If you bought the device at an ATT retail store return it to any ATT retail store within the applicable return period. Some phones devices and accessories dont use the standard ATT return policy.

If we dont receive your device within 30 days of starting the return you will be charged a non-return fee. You can return or exchange your device during the return and exchange period if you purchased it. Take Home Trade Later Program - You have 30 days to return the device to the nearest USPS.

From a corporate-owned ATT retail store. ATT Wireless return phone policy FAQ. Verizon Sprint and t- mobile charge 35.

If you do not return your Device or if you return your Device in a damaged or altered condition we may take one or more of the following actions. Go to our return policy and watch the Returning your device video. It can no longer be sold as new.

Cricket Wireless Return Policy. Sign out of any cloud services. Also its possible to request shipping supplies for your eligible trade-in device simply by following these instructions.

It may take up to 2 months for the credit to reflect in your account and ATT will also deduct the amount of refund for restocking. Remove all passwords and user locks. Theres more information about returning a device at ATT Return Policy.

Include a copy of the invoice with your return and keep a copy for your records. The devices IMEI info for its installment planto find it press 06 on the device. If you are a current T-Mobile customer returning an upgrade Device contact us at 1-800-937-8997 to request a Return Authorization for all returns and exchanges.

Newly added item in cart. If you submitted a Trade-In online you may receive an envelope and not a box. This return policy may not reflect the policies of ATT authorized retailers.

It goes to the wrong place. Remove and dont send the SIM card memory card or any accessories. According to ATT return policy they will process your refund to the original modes of payment credit debit check etc.

ATT Wireless return phone policy FAQ. Funds deposited into a GoPhone account are not refundable or redeemable for cash or credit during or after the 14-day return period. Have the manufacturers original packaging.

Go to ATT Trade-in Program Ask for Help Request shipping materials or use the online chat support. I thought ATT did also. Up to 6 cash back ATT values our relationship with you and offers a return policy for equipment and services purchased directly from ATT.

Find out how to unlock the device youre returning. Pack the item s in the original packaging securely. For example some devices must be returned within 14 days from the date of purchase instead of 30 days.

Restocking fees still apply. Be in like-new condition with no physical or water damage. Fill out a Return Form and include proof of purchase in the return package.

Erase all personal data like contacts photos and videos. Theres more information about returning a device at ATT Return Policy. Charge you the suggested full retail.

LabelconflictmodalimportantNoticemobile Existing item in cart. Or did you pay 28 in tax on a phone with a Next payment plan. Devices eligible for return or exchange.

Manage At T Prepaid Account Im still being billed for the phone in September. Empaca tu dispositivo y todo lo que estaba incluido en el empaque original del fabricante. Contact customer care at 800-331-0500.

It is standard practice to charge a restocking fee on a returned electronic device. Pay As You Go refill cards PINs or. If the device isnt in like-new condition or items are missing your return or exchange may not be accepted.

You have 14 days after purchase to return the device. Make a copy of the USPS prepaid label tracking number. It can take 3 billing cycles before credit is applied to your bill.

For 15 days or more a refund is subject to the manufacturers warranty. Who is an Individual Responsibility User. Disable security features like Find My iPhone or Find My Mobile for Android.

Affix the prepaid label on the outside of the box make a copy for your record Mail the parcel. Our return policy does not reflect the policies of ATTs authorized dealers or retailers. For specific exception details about the return policy for your phone device or accessory visit ATT Wireless Return Policy and click the Returns by Device.

Up to 6 cash back 2. FAQS to address the ATT Wireless Phone return policy. Return Period ConsumersIndividual Responsibility Users - You have up to14 days after purchase or shipping date if equipment is shipped to return or exchange your.

Call the Support Line. Review the ATT Wireless return policy to find out about our return and exchange period refund info restocking and return fees. Premier return policy online.

Contact T-Mobile at 1-877-401-221 5 and explain whether you want to cancel a service or returnexchange a device. What if I paid a security deposit. Trade-in device must be mailed to us within 14 days.

To return ATT equipment by mail you need to follow these steps. Up to 6 cash back Simplemente. Who is a Corporate Responsibility User.

Pay any service charges if youre canceling a service such as roaming long-distance calls control charges regulatory program fees and taxes. Print the label or have ATT mail it to you. How do I return an ATT Next device.

Over the phone from ATT. Mail your device via USPS. The return materials authorization RMA number that we gave you when you called usor find the RMA printed on the prepaid.

Some phones devices and accessories dont use the standard ATT return policy. Incluye una copia de la factura con la devolución y guarda una copia para tus registros. FAQS to address the ATT Wireless Phone return policy.

Haz una copia del número de rastreo de la etiqueta de USPS prepagado. Switched two lines to att mobile from Verizon for the discounts and 5G coverage.


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